Legal
Privacy Policy
Effective October 1, 2026
This explains what we collect when you use WreckPilot, why, who sees it, and how you stay in control. It is also our California notice at collection.
The short version
- You can get an estimate without telling us your name. We ask for an email and phone number so we can send you your results and, only if you ask, connect you with a lawyer.
- We never sell your information and we don't use advertising trackers or analytics tools on this site.
- Law firms see your case only if you tick a box saying they can. Even then, firms see your name, phone and email only after one of them accepts your case.
- You can see, correct or delete your information, and stop sharing with law firms, at any time.
Who we are
WreckPilot ("we", "us") runs wreckpilot.com and the WreckPilot app, a free tool that helps people injured in California crashes understand what their case may be worth. WreckPilot is not a law firm and does not give legal advice.
This policy covers information we collect through the site and app. It does not cover what a law firm does with information after you start working with it; the firm's own privacy policy applies to that.
What we collect
Most of what we have, you type in yourself. We use the categories below, which follow California law (the CCPA).
| Category | Examples |
|---|---|
| Contact details | Name, email, phone, city and ZIP. Optionally your date of birth and gender. |
| Account | Email and password. We store passwords only as a scrambled one-way hash. |
| Accident details | Date, city and type of crash, whether a government vehicle was involved, your estimate of who was at fault, whether you already have a lawyer. |
| Health information (sensitive) | Your injuries, body parts affected, treatment, hospital stays, surgery, pain levels, and anything you write in the recovery journal or upload as medical records. |
| Financial and insurance | Medical bills, lost wages, car damage, insurance policy limits, the insurer's offer, your vehicle's VIN, and settlement amounts you choose to report. |
| Your files and words | Photos, police reports and medical records you upload, the description of the crash you write, and messages you type into the AI assistant. |
| Technical | Your IP address (in security and access logs and for rate limiting), a scrambled version of it on email-consent records, and the browser storage items listed under Cookies. |
We don't collect your precise location or Social Security number, and we don't buy information about you from anyone.
When you mark damage on the 3D car, we use the marks to show a crash-severity reading and then discard them; they are not saved with your case.
How we use it
- To calculate and show your estimate, deadlines and results, and to let you come back to them.
- To send the emails you sign up for (for example deadline alerts), and messages about your account. Marketing emails go only to people who confirmed by email, and every one has an unsubscribe link.
- To share your case with law firms, only if you ask us to (see the next section).
- To keep the service secure, prevent abuse and keep records of who viewed what.
- To improve the estimate. We publish settlement statistics only as totals for groups of at least 10 reports, never individual reports.
Sharing with law firms
Nothing about you goes to a law firm unless you tick one of these boxes:
- On the contact step of the case calculator: “Share my case with law firms in the WreckPilot network so they can contact me by phone, text or email (including automated calls or texts). Optional, not needed for my estimate. I can opt out anytime.”
- On your results page, when you ask for a free attorney review: “Share my case with a verified California personal-injury attorney in the WreckPilot network. Only an attorney who accepts my case can see my answers, documents and contact details, and they may contact me about it. This is free, does not create an attorney-client relationship, and I can decline any attorney.”
If you agree, here is exactly what happens:
- Your case goes to SavyCase, a case-management system for law firms run by the team behind WreckPilot. Firms in the network see the facts of your case (accident, injuries, losses, the estimate and the language you want to be contacted in), without your name, phone, email or ZIP.
- The first firm to accept your case receives your contact details and the full case, and may call, text or email you, including with automated calls or texts. On WreckPilot, a verified attorney who accepts your case can also see the documents you uploaded, your description of the crash and your recovery journal.
- Once your case is accepted, it is no longer offered to other firms.
- Law firms are independent businesses. We don't recommend or guarantee any firm, and you're never obliged to hire one. Talking to a firm does not by itself create an attorney-client relationship.
- Money: law firms pay SavyCase a subscription for its case-management software. No firm pays for any particular case, and we don't take a share of any legal fee or settlement.
We don't share your case with anyone if you tell us you already have a lawyer.
Other companies that handle data for us
We use a few service providers who process information only on our instructions:
- Amazon Web Services: hosting, database, file storage and email delivery, in the United States.
- Our AI provider (currently Abacus.AI; we may also use Anthropic): receives the questions you type into the AI assistant, together with your estimate range, to write replies. We don't send it your name or contact details. If you write a description of the crash, an AI provider may also be used to pull out key facts for the attorney who accepts your case.
- NHTSA (the US Department of Transportation's vehicle database): receives only the VIN you enter, to look up your car's make and model.
We may also disclose information if the law requires it, to protect someone's safety, or as part of a merger or sale of WreckPilot (in which case this policy keeps applying to your information).
We don’t sell or “share” your information
We have not sold or “shared” personal information in the past 12 months, as California law defines those words (selling for money or other value, or sharing for cross-site advertising). Sending your case to law firms happens only because you directed us to, which California law treats differently from a sale.
We use health information only to provide the service you asked for, so there is nothing to opt out of under California's “limit the use of my sensitive personal information” right.
We respect Global Privacy Control (GPC) signals. Because we don't sell or share, a GPC signal changes nothing about how we treat you.
Your choices and rights
Everyone can do the following, wherever you live:
- Stop sharing with law firms. On your dashboard, choose “Stop sharing my case”, or use the privacy request form. Your case leaves the list right away. A firm that already accepted your case keeps what it received; tell that firm directly if you don't want to hear from it.
- Stop emails. Use the unsubscribe link in any email, or your email preferences.
- Stop calls and texts from a firm. Reply STOP to a text, or tell the firm.
- Delete your account and cases. Go to Account, or use the privacy request form if you used the calculator without an account.
If you are a California resident, you also have the right to:
- know what personal information we have about you, where it came from, why we use it and who we disclosed it to, and get a copy;
- ask us to delete it or correct it;
- not be treated differently for using any of these rights.
To make a request, use the privacy request form. We'll confirm we received it within 10 business days and answer within 45 days. To protect you, we'll check it's really you, usually by matching the email or phone on your case. You may use an authorized agent; we'll ask the agent for your signed permission and may ask you to confirm your identity directly.
Some copies can take time to disappear: our database backups are kept for up to 14 days, and we may keep a record that you asked us to stop contacting you so that we keep honoring it.
How long we keep it
- Your account, cases, uploads and journal: until you delete them or ask us to.
- Records of your consent (what you agreed to and when), access logs and email-consent records: for as long as we have your case, and up to 4 years afterwards, so we can show what you agreed to if a question comes up.
- Anonymous settlement reports: until you delete them with the link you got when you submitted, or for as long as we publish statistics.
Security
Your information is encrypted in transit and at rest. Files are kept in private storage and opened through short-lived links; every time an attorney opens a case or downloads a file, we record it. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
Children
WreckPilot is for adults 18 and older. If a child was injured, a parent or guardian should use the calculator on the child's behalf. We don't knowingly collect information from children under 13; if you think we have, use the privacy request form and we'll delete it.
Changes and contact
If we change this policy, we'll update the date at the top. If a change affects how we share your information with law firms, we'll ask for your consent again before it applies to you.
Questions or requests: use the privacy request form. This policy is written in English; translations of the site are provided for convenience.